Energy Wellbeing programme

Toast Electric is different to other power companies because we’re using our profits to eliminate energy hardship for households that are making the tough choice between heating and eating. The more customers we have, the more people we can help.

We’re taking action by slicing into the causes of energy hardship: high power costs, poor quality housing, inefficient appliances and limited incomes in Wellington, Hutt Valley, Porirua, Kāpiti and Horowhenua.

Mother and children playing

How it works

Households on our Energy Wellbeing programme have their winter energy bills capped at a cost they can afford, so they don’t have to worry about high power bills in the colder months. They are also guaranteed a lower everyday electricity cost than they were paying with their previous supplier. In addition, households receive support to create a warm, dry, healthy home through a personalised Home Energy Check by a Sustainability Trust healthy homes advisor. The Home Energy Check provides free items, access to free or subsidised home upgrades, referrals to other support services and lots of helpful tips to create a warmer drier home.

Households eligible for the programme are referred through one of our partner budget advice agencies in the Wellington region (Hutt Valley, Wellington, Porirua, Kāpiti and Horowhenua). We work with the household and referral partner to create a home that uses less energy to run, has lower power costs, and empowers clients with the information and knowledge to live a happy healthy life.

Eligibility requirements

These may vary from time to time, but generally you’ll be eligible if you:

  • are a client of an approved agency, and
  • struggle to pay your power bills, and
  • Toast Electric has available capacity in the Energy Wellbeing programme.

To become an Energy Wellbeing customer of Toast Electric, you must be referred by one of our referral partners.

If you are a financial mentoring service in Wellington, Hutt Valley, Porirua, Kāpiti or Horowhenua and interested in becoming a referral partner for Toast Electric, please contact

Joining Toast is easy

Signing up to Toast is so easy: you don’t even have to contact your current supplier – we’ll take care of it all.