We are
About us
Toast Electric is a not-for-profit electricity retailer powered by Sustainability Trust, servicing homes and small businesses in Wellington, Porirua, Hutt Valley, Kāpiti, Horowhenua, Wairarapa, Christchurch and mid-Canterbury.
Our mission is to eliminate energy hardship in Aotearoa New Zealand.
Rather than going to shareholders, our profits are re-invested to provide support for low-income households that are making the tough choice between heating and eating.
Anyone can join Toast. For every four general-income customers that join us, we can help one more household in energy hardship through our Energy Wellbeing programme.
Warm, healthy, happy homes
Lower costs, increased efficiency
As a part of Sustainability Trust, we’ve been making homes healthy and energy-efficient for over 20 years. This means our team at Toast has an in-depth understanding of energy use in homes.
Accessible power for all
Eliminating energy hardship
We're attuned to the complex issues related to energy hardship and healthy housing through the range of communities we're working in every day. We aim to help through our Energy Wellbeing programme.
Through the programme, we’re able to use our profits to offer additional support for customers experiencing energy hardship. We provide this service to clients of social and budget advice agencies that we have partnered with in our service areas.
Our Energy Wellbeing programme includes:
- An everyday electricity price that beats the price customers are paying their current provider.
- Winter energy bills discounted to reduce the worry about high power bills in the colder months and to reduce overall winter household costs.
- A detailed Home Energy Assessment to see how insulation, heating, ventilation, hot water and other electrical appliances are working.
- Personalised advice on how to reduce costs and get the best out of their home.
- Some free stuff if it's needed: like draught tape, condensation kits, LEDs, mould cleaning kits etc.
- Referrals to Sustainability Trust's government-supported programmes.
- Advice or support to talk to their landlord about improving the condition of their property.
- Ongoing information on ways to keep warm and healthy.
We’re locals,
like you
Meet the Toast team
Joining Toast is easy
Signing up to Toast is so easy: you don’t even have to contact your current supplier – we’ll take care of it all.